Shipping policy

When will your order ship?

We're committed to getting your order to you as soon as possible. Here's what you can expect once you've placed your order with us:

Processing Time: Orders are typically processed and dispatched within 2-3 business days after your order is confirmed.

Delivery Time

We currently deliver across India. Estimated delivery times from dispatch are as follows:

Destinations Delivery Times
Major Metropolitan Areas: Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad 2-3 business days
Regional Cities: Jaipur, Lucknow, Chandigarh, Indore, Surat, Nagpur, Kochi, Bhubaneswar, Coimbatore, Patna, etc. 3-5 business days
All Other Destinations 6-7 business days

Please note: We do not ship to P.O. Boxes, APO/FPO addresses, or addresses that cannot be verified by our courier partner.

We do not process shipments on Sundays, public holidays, or regional holidays. During high-volume periods (such as festive seasons), there may be slight delays. In such cases, please allow additional time if there are adverse weather conditions or carrier-related disruptions.

If you have not received a shipment update within approximately 7 business days of your order being confirmed, please contact our support team.

Customer support service:

  • Phone: +91 120 4993302
  • WhatsApp: +91 9911900695
  • Email: support@agelessdigital.com
  • Support Hours: Monday to Saturday, 11:00 AM – 7:30 PM

Pricing, Taxes, and Shipping Fees

Prices displayed on our website represent the total cost of the product, inclusive of all applicable taxes (GST) and shipping fees.

How can I track my order?

To track your order, you may use the tracking number provided in your shipment confirmation email on the carrier's website.

If you need further assistance, please contact our customer support service. Our support team aims to respond within 1-2 business days.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address consumer complaints and concerns.

  • Name: Radhey Raman
  • Email: nodal@agelessdigital.com
  • Phone: +91 120 4993302
  • Address: D-88, Sector 6, Noida, Uttar Pradesh 201301, India

All complaints submitted to the Grievance Officer will be acknowledged within 48 hours of receipt and resolved within 1 (one) month from the date of receipt.

Company and Importer Information

Sold, fulfilled, and imported by:

Ageless Digital Technologies Private Limited

Returns, Refunds and Cancellations

For details on returns, refunds, and cancellations, please refer to our Refund & Returns Policy.

Important Notices

We do not ship to restricted or unverifiable addresses. Orders placed with incomplete or inaccurate address information may be delayed or cancelled. Please ensure your shipping details are correct at the time of placing your order.

If your order is delayed beyond the estimated delivery window, please contact us at support@agelessdigital.com and our team will assist you promptly.